Generally, ceilingandfan.com accepts returns for up to 30 days from the date of shipment. Products being returned must be new and in their original sealed packaging. Other restrictions apply. Please refer ourReturn Policy for more information. For information products that are defective or were damaged during shipment, please refer our damaged and defective goods section of our Return Policy.

When your order is shipped, you will receive a shipping notification and tracking number. You can check logistics information on our website

Free shipping 

Generally, the order processing time is 1-3 working days, and the Delivery times is 3-7 working days.
Also, please be aware that weather, shipping holidays, peak shipping seasons and incorrect billing information can delay the shipment of your order.

ceilingandfan.com proudly stands behind all products we sell. When you meet a defect in materials or workmanship when purchase within one year, we will repair or replace your product. Certain exclusions do apply, so please see ourWarranty Policyfor more details.